Report a Concern

Download the My Chino App

Discover the convenience of "My Chino," the official app for City of Chino residents. With just a few taps, request City services or report issues such as potholes, debris, streetlight outages, storm drain concerns, signage issues, code violations, and more.

What To Expect

Your request will be sent to the appropriate department and you'll receive a confirmation. You’ll receive email updates and can return to the site to check the status of submitted issues. When the issue is resolved, the issue will be closed and you’ll be notified.


Report An Issue

My Chino is not monitored 24/7. Issues related to public safety should be reported directly to the City of Chino’s Non-Emergency Line at 909-628-1234 or if an emergency call 911.

Submit each issue separately and make sure the address you're providing is the location of the issue being reported.