The City of Chino's Utility Billing Services Division collects funds to support the operations of the City's water, sewer, and storm drain systems, along with collecting funds for:

  • Contracted sewage treatment
  • Refuse collection
  • Recycling
  • Street sweeping services
  • Business licenses

Online Bill Pay is available for utility account holders. All other utility services are available at City Hall Monday through Friday from 7:30 am to 5:30 pm.

Utility customer service is also available via phone at 909-334-3264 during regular work hours.

After Hours Emergency

If you have a utility emergency after regular work hours with your water or sewer service, call the Chino Police Dispatch Center at 909-628-1234 to have City personnel respond.

Discontinued Water Service Statistics

As of February 1, 2021 through February 1, 2022, The City of Chino discontinued water service to 0 customers for nonpayment.

View All FAQs
  1. Discontinuation of Residential Water Service Policy
  2. Other Utilities